Managing Stress in High Pressure Work Environments

Overview
Many professions today demand high performance under the pressure of shifting priorities, deadlines, and crises. Insufficient resources such as funds, well-trained people, and information may make the situation even more difficult. Being in these conditions produces physical and mental stress. This can lead to lowered productivity, decreased decision making capability, poor communication, and increased absenteeism and illness. Learning to manage stress effectively is crucial to the health of the individual as well as the organization. In this presentation you will learn to recognize the symptoms of stress, and identify its physical and psychological consequences. You will also learn and practice the skills needed to improve your ability to manage stress—and increase your productivity.

Objectives
Define stress, identify it’s causes, and learn what you can do to reduce it; identify stress-related health and work concerns; measure your stress level; and select specific stress reduction techniques to improve your ability to reduce and manage stress. In a Learning Summary, decide upon key points to remember. and select action steps for using this information in practical and immediate ways.

Format
This training includes experiential learning, conceptual information, discussion, visuals, and group interaction designed to teach and integrate the concepts. It also includes a training manual for each participant.

Topics Include
• What is stress?
• The high cost of preventable stress: the consequences of stress, “hurry sickness”, & burnout
• Stress & psychoneuroimmunology
• Increasing your personal stress awareness
• Your “Stress Assessment” & your “Key Sources of Stress”
• Transforming negative stress into “eustress”
• The Four Stabilizers
• Balancing work & personal life
• Communication skills for reducing stress
• Tips for experiencing optimal performance
The Stress Management Toolbox: Over 20 specific techniques for managing stress in high pressure work environments

Benefits
Participants will: Gain an understanding of stress and its causes; learn a variety of techniques for dealing with their specific work related stress issues; and will leave with a personalized action plan for managing their stress and increasing their productivity.

Who Should Attend
All in the organization.

Length of Time
Each session may be delivered in a two-hour, half-day, or full-day format.


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